Privacy Policy

This privacy policy explains how we collect, use, and protect personal data when you use this website.

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Who we are
This website is run by Château Méaume. We make wine on our land and welcome people to visit and stay with us.

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What personal data we collect
We only collect personal data when you choose to share it with us.

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This may include:

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• Your name
• Your email address
• Your phone number
• Your postal address
• Details you send through a contact form or booking enquiry

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We do not collect more data than we need.

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How we use your data
We use your personal data only to:

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• Reply to messages or enquiries
• Manage bookings or orders
• Provide information you asked for
• Keep basic records for legal or accounting reasons

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We do not use your data for advertising.
We do not sell your data.

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Legal basis
Under UK and French law, we process personal data because:

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• You asked us to contact you
• It is needed to provide a service
• It is required by law

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We only use analytics data if you consent to cookies.

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Who we share data with
We only share personal data when it is necessary.

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This may include:

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• Website hosting providers
• Email or booking service providers
• Payment providers, if you buy something

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These providers only use your data to carry out their service for us.

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Data storage and security
We store personal data securely.
We take reasonable steps to protect it from loss, misuse, or unauthorised access.

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We keep personal data only for as long as needed, then delete it.

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Your rights
You have the right to:

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• Ask what data we hold about you
• Ask for your data to be corrected
• Ask for your data to be deleted
• Withdraw consent where consent was given

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You can do this by contacting us.

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International transfers
Your data may be processed outside your country if our service providers are based elsewhere. When this happens, we make sure suitable safeguards are in place.

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Children
This website is not intended for children.
We do not knowingly collect personal data from anyone under the legal age for alcohol purchase.

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Changes to this policy
We may update this privacy policy from time to time.
The latest version will always be shown on this page.

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Contact
If you have questions about this privacy policy or how your data is used, you can contact us by email.