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Privacy Policy

This privacy policy explains how we collect, use, and protect personal data when you use this website.

Who we are
This website is run by Château Méaume. We make wine on our land and welcome people to visit and stay with us.

What personal data we collect
We only collect personal data when you choose to share it with us.

This may include:

• Your name
• Your email address
• Your phone number
• Your postal address
• Details you send through a contact form or booking enquiry

We do not collect more data than we need.

How we use your data
We use your personal data only to:

• Reply to messages or enquiries
• Manage bookings or orders
• Provide information you asked for
• Keep basic records for legal or accounting reasons

We do not use your data for advertising.
We do not sell your data.

Legal basis
Under UK and French law, we process personal data because:

• You asked us to contact you
• It is needed to provide a service
• It is required by law

We only use analytics data if you consent to cookies.

Who we share data with
We only share personal data when it is necessary.

This may include:

• Website hosting providers
• Email or booking service providers
• Payment providers, if you buy something

These providers only use your data to carry out their service for us.

Data storage and security
We store personal data securely.
We take reasonable steps to protect it from loss, misuse, or unauthorised access.

We keep personal data only for as long as needed, then delete it.

Your rights
You have the right to:

• Ask what data we hold about you
• Ask for your data to be corrected
• Ask for your data to be deleted
• Withdraw consent where consent was given

You can do this by contacting us.

International transfers
Your data may be processed outside your country if our service providers are based elsewhere. When this happens, we make sure suitable safeguards are in place.

Children
This website is not intended for children.
We do not knowingly collect personal data from anyone under the legal age for alcohol purchase.

Changes to this policy
We may update this privacy policy from time to time.
The latest version will always be shown on this page.

Contact
If you have questions about this privacy policy or how your data is used, you can contact us by email.

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